with Real-Time Feedback (RTF)
Measuring Employee Engagement
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What if you were able to effectively measure the energy of your organization on a regular basis to enhance productivity as well as morale? Previously difficult, if not impossible to measure, RTF reports on the ‘vibe’ of the organization. It reflects back the alignment or conflict that is often difficult to measure and give you specifics on what people are thinking and what they're feeling. It can tell you how well what your people are doing is aligned with the organization’s goals. You can check the pulse of your organization regularly, determining changes in health very quickly.
Using a combination of technology (delivered through secure extranets), disciplined processes, and coaching, Pulse Assessments (using RTF) enable employees to collaborate effectively to produce peak business results in a rapidly-changing environment. While retaining managerial controls, Pulse Assessments bring businesses the benefits of focused information flows that, in turn, enable synchronized decision-making at the individual employee level to meet business objectives and performance challenges.
The design is based on recent research into self organizing systems. The fluid reaction of flocks of birds to changing conditions is a well known example of flexible self organization around a goal.
Today, many leaders are faced with:
- Immediate data needs, such as customer response to new competitive offerings
- Increasing productivity by getting more from people and technology
- Managing across multiple time zones and geographies
- Delivering results through employees who are increasingly disengaged and cynical
- Helping employees as individuals and teams cope with rapid change and information overload
Real-time Feedback Programs…
- Generate commitment and enthusiasm through robust inclusion—all employees can contribute
- Provide teams with a positive, low-impact way to build community which reduces costs and increases productivity
- Improve productivity by enabling teams and managers to request help and tools as they are needed
- Provide an early warning system, bringing issues to the surface where they can be addressed
- Use pattern recognition to help managers assess situations quickly and accurately
- Create flexibility and adaptability by enabling just-in-time information gathering presented in focused reports
Real-time Feedback doesn’t recreate the wheel; it enables businesses to tailor leading-edge research to their own situations. For example, you can choose to compare the results of your Real-time Feedback programs with results: exhibited by the Fortune Magazine’s 100 Best Companies to Work For, described in Built to Last (by Collins and Porras), or the responses to the top 12 questions shown to correlate with business performance according to research conducted by the Gallup Organization (80,000+ interviews). It builds on the best of the new learning and technological innovations, without many of the downsides. Real-time Feedback doesn’t become “flavor of the month” because:
- It is completely customized—using your objectives, performance challenges, organizational structure, and language
- It respects individual’s time and attention (for example, it takes less than 5 minutes a session to provide feedback)
- It changes as your situation changes and builds in suggestions and inquiries from everyone in the organization
- It is based on proven principles from the new sciences
Client Comments
“This is exactly the kind of thing I was hoping for!” —President, Multi-National Technology Company
“Thanks for your efforts on this. You are providing feedback in a useful way, with minimal impact on my (and my team’s) time, a rare contribution in the current environment.” —VP, Research & Development
Offered by the Allison Group—a Workplace Evolution alliance--Real-time Feedback is can be used as a stand-alone module or a part of a staged development plan.
For more information including examples of program results, please contact Workplace Evolution.
